eBusiness Services Infrastructure & Solutions Small Office/Home Office Business Infrastructure From single PC to internal networks New PC customisation & setup Software installation & configuration Printers, scanners, external storage & other peripherals Backup scheduling Security implementation & IT policy advice Open Source business applications Open-Office vTiger CRM Mozilla Firefox Web Browser Mozilla Thunderbird eMail Mozilla Filezilla FTP Pre/Post Sales Support Solutions for managing Leads, Sales,Promotions, Campaign Tracking, Mailshots & eShots CRM Customer Relationship Management solutions from contact databases to support tracking e-Commerce On-line ordering Taking payments on-line On-line catalogue & shop sites Integration to back-office systems (e.g. CRM, inventory, accounts) Time management (contacts, diaries, appointments, to-do's, tasks) e-Mail management SPAM prevention Inbox best practices e-Signatures Rules & Archiving Centralised Web Accessible Storage Web access to Central file/document/image storage (access anyplace, anytime, anywhere) Accounting Solutions From basic recording/reporting to SAGE implementation